Roles and ResponsibilitiesThe main tasks of the Customer Service Representative are to answer customers queries on a timely manner; answer customers via phone, chats, emails; schedule and set up customer appointments; follow up on customer payments (outbound); familiarize with the company website and walk through customers when needed; escalate calls when necessary.Required ExperienceMinimum of 3 years' background in customer service Technical support experienceA Successful Candidate must haveExcellent communication skills (verbal and written)High attention to detailsBackground in blended account Ability to provide customer service on phone calls, live chat, and emailWillingness to work 1 AM - 10 AM Tuesday to Saturday (may subject to change) 22000 Php Manuel A. Roxas Highway Central Luzon Angeles City 2009 PH

Customer Service Representative

  • Intermediate/Experienced Level
  • Php 22,000 - Php 25,000 / Monthly
  • Immediate start

Roles and Responsibilities

The main tasks of the Customer Service Representative are to answer customers queries on a timely manner; answer customers via phone, chats, emails; schedule and set up customer appointments; follow up on customer payments (outbound); familiarize with the company website and walk through customers when needed; escalate calls when necessary.

Required Experience

  • Minimum of 3 years' background in customer service 
  • Technical support experience

A Successful Candidate must have

  • Excellent communication skills (verbal and written)
  • High attention to details
  • Background in blended account 
  • Ability to provide customer service on phone calls, live chat, and email
  • Willingness to work 1 AM - 10 AM Tuesday to Saturday (may subject to change)

Perks

  • Immediate start
  • Free barista-style coffee and subsidised canteen
  • Medical and dental insurance
  • Free parking and jeepney services
  • Highly engaged team
  • Fun and family-oriented working environment