Roles and ResponsibilitiesThe responsibilities of the Customer Service Representative are to cater to customer queries and provide assistance in navigating through our provided services flawlessly.The Customer Service Representative is expected to answer customer queries through live chat and email, walk customers through the company website, follow-up on customer payments (outbound call), set up customer appointments, and update customer/client information databases.Required ExperienceMore than 3 years of customer service or technical support experience in a BPO industryA Successful Candidate must haveExcellent communication skillsKeen attention to detailsAmiable to work on a night shiftExperience AdvantageWorking experience as a CSR and TSRExperience as an SME 22000 Php Manuel A. Roxas Highway Central Luzon Angeles City 2009 PH

Customer Service Representative

  • Intermediate Level
  • Php 22,000 - Php 25,000 / Month
  • Free shuttle services

Roles and Responsibilities

The responsibilities of the Customer Service Representative are to cater to customer queries and provide assistance in navigating through our provided services flawlessly.

The Customer Service Representative is expected to answer customer queries through live chat and email, walk customers through the company website, follow-up on customer payments (outbound call), set up customer appointments, and update customer/client information databases.

Required Experience

  • More than 3 years of customer service or technical support experience in a BPO industry

A Successful Candidate must have

  • Excellent communication skills
  • Keen attention to details
  • Amiable to work on a night shift

Experience Advantage

  • Working experience as a CSR and TSR
  • Experience as an SME

Perks

  • Free barista-style coffee and subsidised canteen
  • Free parking and jeepney services
  • Medical and dental insurance
  • Great culture
  • Fun and family-oriented working environment