Job Overview

Our US-based client is seeking a motivated, curious, and data-centric individual to help implement and drive category growth strategies. The Digital Merchandising Specialist is responsible for executing cross-category strategies to improve customer’s navigation and product search via our eCommerce platform. This includes optimizing and implementing Search & Browse tactics to improve findability and customer experience. The Digital Merchandising Specialist will be partnering with the Merchandising, Marketing, and Development Teams to improve customer navigation and will report to the eCommerce Merchandising Manager.

Roles and Responsibilities

  • Support Merchandising roadmaps to positively influence product category engagement and conversion through the digital eCommerce funnel
  • Ensure proper customer-facing product categorization to enable customers are able to find relevant products quickly and easily
  • Optimize category landing pages, search result pages, and product detail pages (PDP) to ensure products are displayed in the right way to make it easy for customers to find and purchase the correct products
  • Identify content enrichment opportunities across categories and ensure sequencing enables ongoing execution efforts
  • Conducting user and competitive research, implementing tests, analyzing shopping behavior and doing post-implementation analysis
    Optimize the search experience by monitoring category search trends and performance, improve product data to bring back most relevant results, merchandise result sets including re-directs and biasing as well as manage facet display
  • Present cross-functionally on category optimization insights, performance and lessons learned
  • Collaborate with the Marketing and Merchandising teams on a monthly reporting regarding category performance including actual vs. goal, tactic & strategy execution, analytic insights, and key action items

Required Experience

  • 5 years of experience in digital merchandising with large assortment experience preferred (preferably in the technology or consumer-goods market)
  • Strong communication and organizational skills and the ability to manage multiple projects effectively
  • Experience with Searchspring or similar search optimization tools
  • Experience using web analytics tools such as Google Analytics
  • Experience with SEM, SEO, and onsite Search
  • Knowledge and understanding of SQL, BigQuery, R and/or other query tool is a plus
    Curious mindset with a strong desire to find new ways to improve the customer experience, ask though provoking questions and challenge the status quo
  • Demonstrates the values of transparency, ownership, winning and losing together, and customer obsession

Minimum Qualifications

  • Bachelor’s degree in Marketing or related field preferred

ShoreXtra Perks

  • Permanent WFH and flexible sched
  • Highly engaged team
  • Unlimited potential for growth
  • Challenging role
  • Fun and family-oriented working environment

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