Location: Pampanga

Work Type: Permanent

Roles and Responsibilities

  • Cash allocation for payments received
  • Process credit notes, as per guidelines provided by the Financial Controller
  • Investigate and respond to enquiries for additional information from customers/agents regarding invoices and payments via telephone and email in a timely manner
  • Assist with the investigation and processing of all customer/agents refund requests received from customers/agents or SAA staff
  • Assist Finance Customer Services Officer in the administration of Accounts Receivables as required
  • Assist other Finance members during peak periods as necessary
  • Other duties as assigned by Financial Controller and/or Managing Director

Required Experience

  • Minimum of 2 years in administration experience
  • 2 years of collections experience with some exposure to specialist collections agencies
  • Understanding of Real Estate trust accounting responsibilities and processes

A Successful Candidate must have

  • Strong attention to detail and problem-solving skills
  • Professional telephone manner
  • Good time management skills
  • Strong written and verbal communication skills
  • Excellent customer service skills with a diverse range of customers
  • Positive attitude
  • MS Office Applications skills, primarily Excel and Word

ShoreXtra Perks

  • Free barista-style coffee
  • Free parking and jeepney services
  • Highly engaged team
  • Unlimited potential for growth
  • Challenging role
  • Fun and family-oriented working environment