Location: Pampanga

Work Type: Permanent

Roles and Responsibilities

  • Support Infrastructure systems (Windows Server, Office 365, Azure AD, Veeam, Linux, Azure, AWS, Sophos Firewall)
  • Maintain accurate documentation on client environments, process and procedures
  • Assist business pursuit team with scoping technology solutions for potential clients

Required Experience

  • Proven operational IT Support experience following the ITIL frameworks.
  • You have 3+ Years of experience in a similar working role focused around systems administration, management and implementation
  • Highly in tune with technology advancements in Cloud and Cyber Security
  • Good working knowledge of Firewalls, VPN’s and networking technologies
  • Working knowledge of multi cloud strategies, cloud environments and technology stacks on which major key provider of cloud systems operate
  • PowerShell for Azure, Active Directory, Exchange, Office 365 and Exchange Online
  • Demonstrated experience with Microsoft SharePoint 2013/2016/2019 system administration and/or development
  • Demonstrated experience with SQL Server including database management
  • Demonstrated experience in SSRS, Power BI and other reporting tools.
  • Experience in working within an ITIL environment and providing extensive problem analysis
  • Good analytical and troubleshooting skills

Highly Desired

  • ITIL v3v4 Foundation Certification
  • Strong Azure Access management and Configuration skills within Azure
  • Advanced Microsoft 365
  • Application Packaging and Deployment
  • IP telephony technologies (3CX, Avaya, Cisco, Teams)
  • Operational Security and SIEM knowledge with a wide range of experience of security technologies, methods and tools such as Rapid7, TrendMicro, CrowdStrike, Cloud Security methods (SWGCASB) and risk management tools
  • Good working knowledge of SAN environments
  • Enterprise security vulnerability management tools (WSUS, Endpoint Central, Patch Manager Plus, AutoMox, Ivanti Neurons)
  • Configuration of Network Load balancing and reverse proxies
  • Enterprise Infrastructure monitoring and alerting systems (PTRG, OpManager, SolarWinds Orion)

ShoreXtra Perks

  • Free barista-style coffee
  • Free parking and jeepney services
  • Highly engaged team
  • Unlimited potential for growth
  • Challenging role
  • Fun and family-oriented working environment