Location: Pampanga

Work Type: Permanent

Roles and Responsibilities

  • Interacting with clients, agents, vendors, and admin staff over the whole process of real estate transactions
  • Regular correspondence and communication with clients and agents
  • Coordinating and supervising the production of required online marketing materials to represent the real estate team
  • Providing assistance to sales agents with documents and marketing collaterals
  • Booking necessary appointments, tracking important dates, and notifying all relevant parties required in transactions
  • Planning open houses and scheduling property showings
  • Preparing listing presentations for showings and inspections
  • Assisting in listings preparation for putting them on the market
  • Maintaining and updating customer accounts
  • Creating and maintaining a record of client transactions to make sure inquiries are answered and issues are resolved
  • Providing a high level of customer satisfaction by completing requests and mitigating complaints
  • Taking phone calls as needed
  • Getting customer feedback and identifying common customer issues to be brought to the attention of the team

Required Experience

  • Excellent verbal & written English
  • Excellent customer service & organizing skills
  • 3+ years of customer service and administrative experience
  • 1+ years real estate experience
  • High level of critical thinking and problem-solving skills
  • High level of resourcefulness and adaptability
  • Strong ability to follow directions and multitask
  • Strong attention to detail

ShoreXtra Perks

  • Must work from our COVID safe office
  • Day Shift
  • HMO upon regularization
  • Unlimited coffee for FREE
  • Work-life balance
  • 12 days of paid leave